// blog
Insights & ideas.
Practical thinking on AI, automation, and business. From The Web Talk Show and solo writing. No hype.
From Chatbots to Claims Agents: Inside an AI-First Insurance Startup
How one insurance startup built their entire operation around AI agents — from customer service to claims processing.
Disposable Tools: Build It, Use It, Throw It Away
The idea is simple but powerful — build something with AI, use it, and when the models improve, rebuild it better in minutes.
OpenClaw: Your AI Assistant That Actually Gets Things Done
A look at OpenClaw — the AI assistant platform that connects to your tools and actually takes action on your behalf.
What Your Dad (and Mom) Should Know About ChatGPT
A practical, no-jargon guide to explaining AI and ChatGPT to the people in your life who didn't grow up with this stuff.
Survival of the Wisest: A New Approach to Technology Leadership
Technology leadership isn't about being the smartest in the room. It's about making wise decisions under uncertainty.
What Nobody Teaches Doctors About Running a Practice
Medical school teaches you medicine, not business. Here's what doctors need to know about the operational side of running a practice.
90 Years of Stage Magic: San Antonio's Best-Kept Secret
San Antonio has a 90-year-old magic tradition that most locals don't even know about.
Why 350,000 People Are on a 20-Year Waiting List in Texas
A deep dive into the disability services crisis in Texas and the systemic issues behind a two-decade waiting list.
The $50,000 Breakdown That Never Happened: AI for Truck Shops
How AI can help truck repair shops prevent catastrophic breakdowns and capture more business through proactive maintenance alerts.
Chatting with Your Documents for Business Efficiency
How to build AI systems that let you (and your team) query your business documents naturally.
The AI Receptionist Deep Dive: Beyond Just Answering Calls
Going deeper into AI receptionists — advanced features, integration patterns, and real implementation stories.
AI In Auto Repair Shops: Where to Start
A practical guide to introducing AI into auto repair shop operations — from voice agents to predictive maintenance.
Unpopular Opinion: AI Is Not Here For Your Job
Technology has always disrupted work. Each wave killed jobs and created even more opportunities. AI is no different.
3 AI Workflows That Actually Make Your Shop Money While You Sleep
Three practical AI automations that auto repair shops can implement today to capture more revenue without adding staff.
Is Antigravity with Gemini 3 Pro Really Better Than Claude Code?
A real-world developer test comparing Antigravity (Gemini 3 Pro) with Claude Code for actual software development.
Your Auto Shop's Secret Weapon: How Voice AI Turns Missed Calls Into Booked Appointments
Auto repair shops lose thousands in revenue from missed calls. Voice AI answers every call, books appointments, and never puts anyone on hold.
Is Your AI Still Hallucinating, Even With RAG?
RAG helps, but it doesn't eliminate hallucinations entirely. Here's what to do when your AI keeps making things up.
7 Ways You Can Use Claude To Boost SEO
Practical ways to use Claude AI for keyword research, content optimization, meta descriptions, and more.
When the Tools Just Don't Cut It
Sometimes the best solution isn't another SaaS subscription. Sometimes you need to build exactly what you need.
Understanding RAG: Why Your Business Needs Better AI Responses
RAG (Retrieval-Augmented Generation) is how you get AI to stop making things up and start giving answers based on your actual data.
What If You Had a CEO Companion AI Agent?
Imagine an AI agent that knows your business inside and out — your strategy advisor that never sleeps.
Building Profitable Automations: Practical Advice from Stephen Pope
Stephen Pope shares real-world insights on building automations that actually generate revenue for businesses.
This AI Receptionist Can Handle the Calls You Keep Losing
AI Receptionists are great for handling high-frequency inbound calls or even as overflow when your staff is busy with other customers.
Let's "Imagine with Claude" Live
A live session exploring Claude's capabilities for creative problem-solving and business ideation.
From Camera to Courtroom: An Emmy Winner's Journey Into Injury Law
A fascinating conversation about career transitions, storytelling, and how an Emmy-winning journalist ended up in personal injury law.
Borders, Laws, and Prosperity: Why North and Latin America Differ
A different kind of episode — exploring why some countries prosper while others struggle, through the lens of institutions and rule of law.
Talking Data, Analytics, and AI with Mike Carlo
Mike Carlo from PowerBI.tips shares his journey from mechanical engineering to data analytics and what AI means for the industry.
Claude Code, Grok, and the Future of App Dev with AI
A deep dive into the AI coding tools that are actually changing how we build software — Claude Code, Grok, and where this is all heading.
AI Hype, Broken Tools, and What Actually Works
Cutting through the noise — what AI tools actually deliver on their promises and which ones are just riding the hype wave.
Designing Fun: Inside the Toy & Game Industry with Richard Heayes
Richard Heayes gives us an insider look at how toys and games are designed, manufactured, and brought to market.
Robocallers of the AI Kind, Payment Automation, and WhatsApp
AI-powered calling, automated payment follow-ups, and WhatsApp for business — three practical tools you can use today.
From Icky to Impactful: Redefining Sales With Heart
Sales doesn't have to feel gross. Here's how to sell your services in a way that feels genuine and actually helps people.
From Battlefield to Boardroom: Leadership Lessons with Joe Frankie III
Joe Frankie III shares leadership lessons from military service that translate directly to business.
3 Ways AI Can Help Your Learning & Development Business
Practical AI use cases for L&D companies: chatbots for learning pathways, AI video generation, and multi-tool automation.
Design Thinking, AI & Magical Meetings with Erik Skogsberg
Erik Skogsberg explains how design thinking principles and AI can transform the way teams collaborate and solve problems.
Burned Out But Not Broken: Coaching Employees Back to Life
Burnout is an organizational problem disguised as a personal one. Here's how to actually address it.
Grease Fires Are No Joke: A Conversation With Keith Bertrand
Keith Bertrand brings real-world expertise on fire safety, kitchen safety, and why preparation beats reaction every time.
Edutainment Revolution: How Making Learning Fun Will Transform Training
Why the future of corporate training isn't boring compliance modules — it's edutainment that people actually want to engage with.
Learning With Rebels: Insights from Shannon Tipton
Shannon Tipton challenges conventional L&D thinking with her "rebel" approach to workplace learning.
Laser Cutters, Servers, and Sci-Fi: A Real Talk on Modern IT
A wide-ranging conversation about modern IT — from the hardware that runs our world to the science fiction that inspires it.
Through The Eye of a Private Eye: A Conversation About Private Investigation
What does a private investigator actually do? It's not what the movies show you.
Ads, Ego, and Automation: What Most Businesses Get Wrong
The most common mistakes businesses make when trying to grow — and how automation can help when used correctly.
The Leadership Trap: Why Most Training Fails
Most leadership training doesn't stick because it treats symptoms, not root causes. Here's what actually works.
Unlocking the Secrets of Investigative Techniques
The investigative methods behind uncovering the truth — from digital forensics to old-school detective work.
Mastering Web Design Fundamentals with Kevin Geary
Kevin Geary shares his philosophy on web design fundamentals — why most sites fail at the basics and how to fix it.
Down The Performance Rabbit Hole with Saumya Majumder
Saumya Majumder takes us deep into web performance optimization — Core Web Vitals, rendering strategies, and what actually moves the needle.
How Hosting Choices Impact Website Speed
Your hosting provider might be the bottleneck you're not seeing. A deep dive into how hosting affects performance.
What Makes WordPress Blocks Great
A deep dive into what makes the block editor work well — and what still needs improvement.
Using Design Systems on WordPress with Mike McAlister
Mike McAlister of OllieWP explains how design systems bring consistency, speed, and professionalism to WordPress sites.
Royalties and Collaborations on WordPress with Alex Standiford
Alex Standiford from Siren Affiliates explains how to set up multi-program affiliate and royalty systems on WordPress.
Are You Compliant? What You Need To Make Your Policies Valid
Privacy policies, terms of service, and cookie consent — what small business owners actually need to know to stay legal.
Getting Creative with Atomic Blocks and the Interactivity API
Part two of our Interactivity API deep dive — this time exploring the atomic blocks concept and creative use cases.
The WordPress Interactivity API: A New Era for Dynamic Blocks
Seth Rubenstein joins me to explore the WordPress Interactivity API and what it means for the future of dynamic, interactive blocks.
Supercharge Your Business with a Custom ChatGPT Chatbot: Boosting Conversion Rates and Customer Satisfaction
As a business owner, you are always looking for innovative ways to enhance customer experience, boost conversion rates, and grow your revenue. Chatbots have emerged as an indispensable tool to achi...
How to send SMS messages from WIX Corvid
Sending SMS messages from your WIX website can easily be done through Twilio if you have Corvid (Dev mode) enabled for your site. In this article I will explain how to do it.
How can I make myself look better on Zoom?
Videoconferencing is a great way to communicate with others when we are not in the same location. Unfortunately, not everyone has production-level equipment at home, and this may lead to un-appeali...
5 Tips for Business Survival During a Pandemic [COVID
A severe health crisis is something none of us want to see. Unfortunately, it is always a possibility, and proper preparedness could be the factor that helps your business survive.
Why Is My WordPress Website So Slow?
Having a brand new website to show to the world is fantastic until you realize everyone is leaving because it’s so slow… So why is your website so slow, and can you do something about it? There ar...
3 Types of Server Logs and Why You Need Them
When developing an application or website, we use logs to help us find issues in the code, or simply make sure that everything is working as planned. But a log’s benefits don’t end when an app is f...
Forget WordPress Themes, Use This Instead
Choosing a WordPress theme can be one of the toughest decisions one has to make when building a website on WordPress. Or is it?
WordPress password reset not working (infinite loop)
So, your website is all good and ready, and visitors are pouring in. Congratulations!
How Many Plugins Can I Add To My WordPress Website?
Do you want to add new features to your WordPress website? A plugin is usually the way to go.
How to Accept Payments on Your Website
E-Commerce and online banking have radically changed the way we shop and do business. Even in brick and mortar stores, more and more people use their phones to browse for products, check pricing, a...
How To Make Your WordPress Website Faster
You’ve built a website for your business, it’s great! Everyone loves it.
Pros and Cons of Using Plugins in WordPress
“There’s a plugin for that…” – Said so many web designers through the years. But how many is *too many* when it comes to plugins?
5 Things To Consider Before Building a WordPress Website
Sure! Anyone can tell you that they can build a WordPress website for you.
Does my site need HTTPS?
There’s been a lot of talk about security these past few months. Especially now that Chrome penalizes insecure websites.
6 Reasons Why You Should Sell Online and Open Your eCommerce Store
Here’s why starting an Online Store is important, especially now. Everywhere you go today you hear about online shopping, eCommerce and even virtual wallets on mobile phones.
How to add Facebook Messenger to Your Website
We’ve been waiting for this for a long time, and it’s finally here! Now you can embed Facebook Messenger directly on your website and have people talk to you team without ever leaving the page.
Why You Need A Sales Funnel <link rel='dns
There a many aspects of your business that you should know about but the most important should be your Sales Funnel. If you don’t know what that is, or aren’t considering it – you are letting go of...
Make The Internet Safer
Commemorating Safer Internet Day, our friends at Google would like to give you an extra 2GB of Google Drive storage space **if** you run a simple Security Chec...
How To Make a Wedding Website
Many people ask me what they should do in order to get their own wedding website without hassle. I de...
Como Vender Online sin Contratar a un Diseñador
Constantemente me pregunta la gente si ellos pueden lanzar **su propia tienda virtual** para vender online ...
WhatsApp for Desktop Has Arrived
Are you tired of having to have your phone with you every second so you don’t miss those WhatsApp messages? Or maybe you ...
Soporte en Español para Mailchimp
Mailchimp acaba de anunciar que su base de conocimiento ahora está disponible en Español. Esta es una excelente noticia para todos los usuarios que ya usan l...
Esta Navidad, Vende Tus Productos En Linea
Galletas, Quequitos, Adornos o Canastas – Lo que sea tu pasión, ofrécela por Internet! Todos tenemos nuestr...
5 Secrets To Streamline Your Business
What are five things you can do today that will make your business more efficient? As your business grows you will e...
Top 7 Features I Love About iOS7
Upon the launch of the new operating system for iPhone, iPad, & iPod Touch – iOS7 – many have been wondering: Is it worth it? Although the overall look and feel has ...
Today's Question: How do I record sound on the iPhone? <link rel='dns
I was recording a couple of birds singing when someone asked me how I did it. Sound recording is a great hobby but having the tools to record at any moment...
Today's Question: How do I use iCloud? <link rel='dns
Today I was asked what is iCloud and how is it used. iCloud is a great service provided by Apple that enables users to share contacts, notes, reminders, appointments and more betw...
Today's Question: How do I take a screenshot from the iPhone? <link rel='dns
Today I was asked how to take a screenshot from the iPhone. This is a pretty common task that people undertake during the day to remember a page they saw, ...
How to Transfer Pictures to Your iPad
I have been getting this question a lot lately: “How do I transfer pictures to my iPad?” Although the process is not as straightforw...
Problems With WiFi On iPhone 4S and iPad
Did your WiFi suddenly stop working when you updated to iOS 6? Don’t worry, you are not the only one with this problem!
Language Keyboards and Emoticons in iOS
Are you having a hard time typing in your iPhone’s pop-up keyboard because it is in a different language? Can’t find the correct symbols in...
Tip of the Day: iPhone AF/AE Lock
Want your iPhone’s camera to stop trying to adjust focus and exposure all the time? With the camera app open, tap to select a focus p...
Tip of the Day: Switch Keyboard Layout Faster
iPhone/iPad/iPod Touch Users: Do you get tired of tapping the language icon on the keyboard multiple times to select “emoji”or any o...
Tip of the Day: Change iMessage Avatar
iPad/iPhone/iPod Touch users: You can change the picture (avatar) shown when you send messages via iMessage by adding a contact for yourself. Simp...
iPad Multitasking
Do you own an iPad? Do you know about multitasking in your iPad?
Tip of the Day: Facebook uses EXIF data for descriptions
Facebook extracts a photo’s EXIF and IPTC information and uses the title and copyright information to fill in t...
Tip of the Day: iPhone Volume Troubles
There is a bug on the iPhone speakerphone option that may cause system sounds to be very low. This includes ringer, alerts, typing sounds, etc.
Tip of the Day: iPhone Shutter Release
Tip of the day: You can press the iPhone camera button for as long as you want, the picture will not be taken until you release it. This is partic...
Tip of the Day: Website position with incoming links
Tip of the Day: A website’s position among search engines is determined by many different factors: #1. Having many links from ...
Tip of the Day: Website position with quality content
Tip of the Day: A website’s position among search engines is determined by many different factors: #2. Google actually penal...
Safe Internet Browsing: VPN
The Internet is accessible from nearly everywhere you go: the airport, your favorite cafe, the corner bookstore and even in some open space...
Tip of the Day: Laptop Battery Cycles
Laptop batteries have a life expectancy based on a limited number of cycles. New MacBooks for example, have a lifetime of 1,000 cycles while older mo...
Tip of the Day: Mac Sleep Slowdown
If you use a Mac and never turn it off, you may notice a slight slowdown eventually. To fix this, simply restart it and it should go back to normal!
Backups: Don't wait until it's too late
Nowadays, we all store our information on computers. We store our documents, spreadsheets, presentations, photos, videos, and even music on them.
Need placeholder images? Meet Lorempixel...
[Need placeholder images?
Today's Question: Drag & Drop website builder?
This is a question I have been getting a lot: How good are Drag & Drop website builders? Services like Wix, Weebly and Behance Prosite are showing up in advert...
Today's Question: How can I make my computer faster?
If your laptop or desktop computer is feeling a tad slower than what it used to be, there are a few quick and easy things you can do to make it all better. I...
Today's Question: Why does my iPhone battery last so little?
iPhones are beautiful devices and are packed with great features, but having to recharge your phone every five hours – what is this, 1995? One would thin...
Password Managers
Do You Have Many Passwords? **Are you having a hard time ...
Texting Does Not Replace Face to Face
Texting Can Never Replace the Richness of a Face to Face Conversation… [texting-is-not-for-conver...
Ego
**Ask freely** Thou shall never hesitate to ask a question to a peer if that question could help your work (or theirs’) progress. **Answer freely** Even the most t...
Do what you want
**Don’t base** your **actions** on **old conceptions** of life and society. **Do** whatever **life inspires** you to do.
Listen to experience
When receiving information from someone respected in a specific field, listen thoroughly and completely before discrediting their opinion. Make your choices afterwards – when informed.
Intuition
When something **does not resonate** with your inner self, **stay away**. Do not go into anything that does not feel right, even if it seems exceedingly attractive on one or more levels.
Take care of your body
**Eat** right. **Exercise** often.
be cool
Now what in the world do I mean with that title? You might think I mean it in a social sense – in which “being cool” means being accepted in society as someone who’s liked above average in that par...
Don't keep thoughts to yourself
Knowledge is universal – **someone somewhere sometime** will know the same exact thing even if your never tell a soul. Talking about or bouncing ideas always helps to refine thoughts.
Live from your hobbies
**Hobbies** are constantly mistaken as the activities that you **enjoy doing** but do not get paid for. They are usually referred to the second plane of importance – “First comes school/work”.
write ideas down
Design inspired thinking in order to create in a better way. One should write down **all** ideas even though they seem to be potentially *impossible* or *improbable* to make.
what’s the deal with cubicles?
There is something I do not comprehend about the typical workplace: *cubicles*. The steps to start a new company are thought to be simple and straightforward.
life vs work
Why is there a common distinction between *life* and *work*? Is it Universally accepted that *life* is what we enjoy, our likes, hobbies and passions; and that *work *is essentially a burden that w...